Gate read error

[yuangga23]

Dear sir
I have a problem
Some numerical gate read error
Please help me
Thanks before

[admin]

Dear Sir,
sorry but we need more information about the problem. Please give me more details.

Thanks

[yuangga23]

There are several read gate error when it s connected by SIEMENS PLC, meanwhile this address with plc already same. please tell us how could we solve it?

[admin]

Dear Sir,
please post your application.

Thanks

[yuangga23]

Dear sir,
If in siemen plc use db type int, what type gate and addressing db in winlog?

[admin]

Dear Sir,
use "db" address and type int32 or double.

Best regards

[yuangga23]

I have a trouble when upgraded winlog PC log from 2nd to 3rd version, I used tcp Ip winlog protocol , when I connected winlog HMI to server, there is error indication was displayed such as " KO device", then please How could I solve it?

[admin]

Dear Sir,
what license are you using? Please post your client and server application.

Best Regards

[yuangga23]

Im using winlog x runtime
When i use laptop status device ok
When i use pclog winlog status device ko
I upgrade pclog existing from 2nd version to 3rd version

[admin]

Dear Sir,
from project manager go in "Help" menu -> "About" and send me a print screen.

Thanks

[yuangga23]

This is my print screen

[admin]

Dear Sir,
are you sure that the date and time of the client and server pc are correct?

Best Regards

[yuangga23]

Date and time client same date time server

[admin]

Dear Sir,
send us yours client adn server application.

Best regards

[yuangga23]

I have done sent to your email
Please check, thanks before

[yuangga23]

dear sir,
you have done received my email?

[admin]

Dear Sir,
first of all you have to fix the problems you have in the code. You used many while (WindowIsOpen ()) without inserting at least one sleep. Your project is impossible to run and verify in this state. Fix the problems and then send it to me.

Best Regards

[yuangga23]

Dear sir,

One function one sleep or one end one sleep?

[admin]

Dear Sir,
in each cycle While (WindowIsOpen ()) you have to put a sleep.

Regards

[yuangga23]

Dear sir, if one cycle one sleep, i have done insert sleep in my project

[admin]

No, ou haven't done:
for example in file "date_time_timestamp" you put sleep() out of cicle. The correct position is at line 29, before the end of the while cycle.

Regards

[yuangga23]

I have done sent to your email
Please check your email
Thanks for explain me
Im newbie in winlog

[yuangga23]

Dear sir,
You have done receive my email?

[admin]

Dear Sir,
I tried your application with the latest version 3.02.08 and I have no communication problem.
What is your development license model?

Thanks

[yuangga23]

My server use runtime x license, and my client use pclog
I upgrade server and pclog version from 2nd version to 3rd version
I try to communicate pc log with siemen plc, communication is oke but if i try to communicate pclog with server ( i use winlog tcp ip protocol) communication is ko
This problem is from pclog, pclog can't communicate with server, but if i change pclog with laptop communication is oke
I upgrade soft license pclog 2nd version to runtime x dongle 3rd version

[yuangga23]

I use w-net/I2+

[admin]

Hi,
I reply to you by email.

[yuangga23]

Dear sir,
After i change region date and time connection winlog tcp protocol between server and client now oke

Thanks for your fast support