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Can't open gate status

Posted: Fri Jul 07, 2017 3:02 am
by yuangga23
Dear all,
I can't open template gate status and device status from supervision menu
Whats wrong?

Re: Can't open gate status

Posted: Fri Jul 07, 2017 7:08 am
by admin
Dear Sir,
can you please post a screenshot for the probloem? It's very strange!

Best Regards

Re: Can't open gate status

Posted: Fri Jul 07, 2017 8:49 am
by yuangga23
this my capture

Re: Can't open gate status

Posted: Fri Jul 07, 2017 8:58 am
by admin
Dear Sir,
I think you've set the main template to stay on top. Send the application so I can check it.

Best regards

Re: Can't open gate status

Posted: Fri Jul 07, 2017 10:06 am
by yuangga23
my file size 4,6 mb i can't attach
can i send email to you ?
what's your email ?

Re: Can't open gate status

Posted: Fri Jul 07, 2017 10:12 am
by admin
Yes, send it to support[at]sielcosistemi.com

Best Regards

Re: Can't open gate status

Posted: Fri Jul 07, 2017 12:13 pm
by yuangga23
i have done sent e mail my email nickyuagga@yahoo.co.id

thanks before

Re: Can't open gate status

Posted: Wed Jul 12, 2017 2:07 am
by yuangga23
I have done sent my email again with my pt purchase order, please respon, thanks before

Re: Can't open gate status

Posted: Thu Jul 13, 2017 2:06 am
by yuangga23
can this problem be solved?

Re: Can't open gate status

Posted: Thu Jul 13, 2017 7:28 am
by admin
Dear Sir,
there is some error in your application, firt off all please correct this:
1 - In code file "autobatch", "enable_disable_batch", "interlock_pacs_mixing", "interlock_pacs_reactor", "interlock_pacv_reactor", "interlock_premix", "page_close_auto", "timestamp_pacs_cooling", "timestamp_pacs_filter", "timestamp_pacs_mixing", "timestamp_pacs_premixing", "timestamp_pacv_filter", "timestamp_pacv_mixing", "timestamp_pacv_reactor" you missing "sleep" funnction in while(WindowIsOpen()) function, it is essential!!!

Re: Can't open gate status

Posted: Fri Jul 14, 2017 8:31 am
by yuangga23
I have done add sleep but template gate status still same, can not open
Whats wrong?

Re: Can't open gate status

Posted: Fri Jul 14, 2017 8:36 am
by admin
Resend your application please.

Best Regards

Re: Can't open gate status

Posted: Fri Jul 14, 2017 8:52 am
by yuangga23
i have done sent email to you
thanks before